Effective Date: 27/02/2025
At Energy Panel Ireland we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect the information you provide to us through our website, energypanel.ie. By using our Website, you agree to the practices outlined in this Privacy Policy.
1. Information We Collect
Personal Information:
The only personal information we collect is through the contact form on our Website. When you fill out the contact form, we may collect information such as your name, email address, phone number, and any other details you provide in your message. This information is considered Personally Identifiable Information (PII).
We do not require user registration, login, or account creation on our Website. Therefore, we do not collect any usernames, passwords, or similar credentials. The only personal information we collect is through the contact form.
2. How We Use Your Information
We use the personal information you provide through the contact form for the following purposes:
- To respond to your inquiries or requests.
- To communicate with you regarding your questions or feedback.
- To provide customer support.
We do not use your information for marketing purposes or share it with third parties for such purposes.
3. Data Retention
We retain the personal information you submit via the contact form only for as long as necessary to respond to your inquiry or to comply with legal obligations. Once the purpose for which your information was collected has been fulfilled, we will securely delete or anonymize your personal data.
4. How We Protect Your Information
We take reasonable security measures to protect your personal information from unauthorized access, disclosure, or destruction. These measures include encryption, firewalls, and secure socket layer (SSL) technology for secure data transmission. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.
5. Sharing Your Information
We do not sell, rent, or share your personal information with third parties, except in the following circumstances:
- With service providers who assist us in operating our Website or conducting our business (e.g., email hosting or form submission processing). These third parties are obligated to maintain the confidentiality of your information and are not permitted to use it for other purposes.
- If required by law or in response to legal process (e.g., court order, subpoena).
6. Your Rights and Choices
As a user, you have the right to:
- Access and Update Your Information: You can request access to the personal data we hold about you, as well as request corrections or updates to that information.
- Request Deletion of Your Information: You can request the deletion of your personal information from our records. Please note that we may need to retain certain information to comply with legal obligations.
To exercise these rights, please contact us using the information provided in the “Contact Us” section below.
7. Cookies
We do not use cookies to collect or track your personal information on our Website. However, third-party services (e.g., analytics tools) may use cookies on our Website. You can choose to disable cookies through your browser settings. Please note that disabling cookies may affect your experience on the Website.
8. Third-Party Links
Our Website may contain links to external websites that are not operated by us. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review the privacy policies of any external sites you visit.
9. Children’s Privacy
Our Website is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children. If you believe that we have collected personal information from a child under 13, please contact us immediately, and we will take steps to delete such information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us at: info@energypanel.ie